Effective from: 6 October 2026

This policy explains how ToffeeGames collects and uses personal information across its Discord community, paid monitoring services and related tools.

Information We Collect

Depending on how you use the service, we may collect:

• Discord username and user ID

• email address

• subscription and payment status

• monitoring settings such as keywords, locations, price ranges and product links

• support messages and feedback

• technical information needed to operate and troubleshoot the service

Payment providers such as Stripe handle your payment details. ToffeeGames does not normally receive or store full card details.

How We Use Your Information

We may use your information to:

• provide access to paid services

• match payments to Discord accounts

• operate monitoring tools and alerts

• save your search settings

• provide support

• investigate faults or misuse

• improve and secure the service

• manage subscriptions and cancellations

• comply with legal or accounting requirements

Third-Party Services

We use Discord, Stripe, hosting providers and other technical services to operate ToffeeGames.

These providers may process your information under their own privacy policies.

ToffeeGames does not sell your personal information.

Data Retention

We retain personal information only as long as reasonably needed to run the service, support members, maintain security and meet legal or accounting obligations.

Security

We take reasonable steps to protect your information, including restricted access and secure third-party services.

No online system is completely secure.

Your Rights

Under applicable UK data protection law, you may have rights to access, correct or delete certain personal information.

Contact ToffeeGames to make a privacy request.

Children

We do not knowingly collect children’s personal information where doing so would be inappropriate or unlawful.

Changes to This Policy

We may update this policy as the service changes.

The latest version will be available on an official ToffeeGames page.

Contact

For privacy questions, contact ToffeeGames through the official Discord server or the support contact we provide.