Terms of service
Last updated: 6 October 2026
By purchasing, subscribing to, accessing or using a paid ToffeeGames service, you agree to these Terms of Service.
1. The Service
ToffeeGames is a Discord-based reseller toolkit that may include monitoring, alerts, sourcing tools, calculators, reseller utilities, data, information and related features.
Tools, platforms, monitoring intervals, limits and features may change as the service develops.
Current features and operational information may be shown in our Discord server or other official ToffeeGames channels.
2. Subscription
Paid services are recurring subscriptions at the price and billing interval shown at checkout.
Subscriptions renew automatically until cancelled.
Payments use the provider available at purchase.
Applicable charges are shown before you pay.
3. Discord Access and Paid Access
Access to the ToffeeGames Discord server itself is free and does not require a paid subscription.
A paid subscription is required to access the ToffeeGames Monitors and any other features, tools, channels or services designated as paid within the Discord server.
Paid access may be assigned manually or automatically.
For manual access, you may need to provide enough information to match your payment to your Discord account.
Unless stated otherwise, each subscription covers one person and one Discord account.
You must not share, transfer, sell, rent or otherwise give paid access to anyone else.
4. Monitoring and Alerts
Monitoring helps identify potentially relevant listings, products, stock changes and sourcing opportunities.
Monitoring frequency and alert speed may vary with:
the third-party platform being monitored
the type of search
system demand
technical conditions
third-party restrictions
infrastructure performance
changes made by external platforms
Published monitoring intervals and alert speeds are estimates, not guarantees.
5. No Guarantee of Results
ToffeeGames does not guarantee that:
every relevant listing, product or stock change will be detected
every alert will arrive immediately
alerts will arrive before another user or competing service identifies an opportunity
an item will still be available when an alert is received
third-party information will always be complete, accurate or current
a seller will complete a transaction
an item will be genuine or as described
use of the service will result in a purchase, sale or profit
You are responsible for your own purchasing, selling and sourcing decisions.
6. Third-Party Services
ToffeeGames may rely on external websites, platforms, APIs, software, hosting, proxies, payment processors, Discord and internet infrastructure.
Third-party changes, outages, restrictions, rate limits, blocking, maintenance or technical issues may reduce or prevent service operation.
We do not control these services or guarantee their availability, performance or compatibility.
A third-party service failure may not affect other parts of ToffeeGames.
7. Service Changes
We may add, remove, replace, modify, update or improve features as the service develops.
This may include changes to:
supported platforms
monitoring systems
alert formats
monitoring intervals
search limits
commands
tools
calculators
infrastructure
access methods
payment providers
subscription structures
Where appropriate, we will give reasonable notice of significant changes that materially affect an active paid subscription.
Minor improvements, fixes, infrastructure changes and operational adjustments may happen without notice.
8. Maintenance and Downtime
The service may be unavailable or reduced due to:
scheduled or emergency maintenance
updates
software faults
hosting problems
server issues
proxy or network problems
third-party outages
changes to external websites or platforms
circumstances outside ToffeeGames’ reasonable control
We will make reasonable efforts to restore affected services.
Temporary downtime or reduced functionality does not automatically entitle you to a refund. Statutory consumer rights are unaffected.
9. User Equipment and Internet Connection
You are responsible for suitable equipment, software, internet access and Discord access where required.
We are not responsible for access problems caused by your own:
internet connection
mobile network
computer
mobile device
operating system
browser
Discord application
Discord account
local network
You are responsible for internet, mobile data, roaming and other usage charges.
10. Account Security
Keep your Discord account, login details and devices secure.
Do not let others use your paid access.
Notify ToffeeGames as soon as reasonably possible if you believe your account is compromised.
We may temporarily suspend access if we reasonably suspect account sharing, unauthorised access or suspicious activity.
11. Acceptable Use
Users must not:
share, transfer or resell paid access
bypass or attempt to bypass account limits or usage restrictions
deliberately overload or disrupt the service
interfere with ToffeeGames infrastructure
attempt to gain unauthorised access to restricted systems or administrative features
scrape, copy or reproduce substantial parts of the service without permission
reverse engineer the service
attempt to extract source code
circumvent technical protections
use the service for unlawful or fraudulent activity
use ToffeeGames systems in a way that could damage the service or other users
Serious or repeated breaches may result in suspension or termination.
12. Intellectual Property
Unless stated otherwise, intellectual property connected with ToffeeGames belongs to ToffeeGames or the relevant rights holder.
This may include:
software
source code
monitoring systems
bots
commands
databases
alert systems
layouts
graphics
branding
logos
documentation
written material
custom tools
service functionality
A subscription permits personal use of the paid service while your subscription is active.
It does not transfer intellectual property ownership.
Without written permission, you must not copy, modify, reproduce, distribute, sell, license, reverse engineer or create derivative versions of the service, except where this restriction would be unlawful.
13. Cancellation
You may cancel using the cancellation method available at the time.
Unless the law requires otherwise, cancellation stops future renewals. Access normally continues until your paid period ends.
You are responsible for cancelling subscriptions you no longer want.
Statutory cancellation rights are unaffected.
14. Refunds
Refund requests are considered under applicable consumer law.
Refunds are not normally provided solely because:
a particular listing was missed
another service alerted first
an item sold before the user was able to purchase it
the user chose not to use the service
the user did not make a profit
the user’s internet, device or Discord access failed
a third-party platform was temporarily unavailable
normal temporary maintenance occurred
These Terms do not remove or restrict statutory consumer rights.
15. Pricing
Subscription prices may change.
Where required, we will notify active subscribers before charging a changed price.
Where required, you can cancel before a new recurring price takes effect.
Promotional prices, discounts and offers may be introduced or withdrawn.
16. User Responsibility
Independently check relevant information before buying or selling.
Where relevant, check:
item condition
authenticity
seller reliability
selling prices
purchase prices
platform fees
postage
travel costs
taxes
profit margins
demand
return policies
marketplace rules
Calculators, estimates, prices and sourcing information are guidance only.
Do not rely solely on ToffeeGames for financial or purchasing decisions.
17. Liability
ToffeeGames provides monitoring, sourcing and reseller-support tools.
To the extent permitted by law, we are not responsible for losses arising from:
purchasing an item
selling an item
failing to purchase an item
travelling to collect an item
relying on third-party information
missed alerts
delayed alerts
inaccurate listings
fraudulent sellers
changes in resale value
failed transactions
These Terms do not exclude or limit liability where doing so would be unlawful.
18. Suspension and Termination of User Access
We may suspend or terminate paid access if we reasonably believe you have:
seriously or repeatedly breached these Terms
shared or resold access
attempted to interfere with the service
used the service fraudulently or unlawfully
created a security risk
attempted to access restricted systems
Where appropriate, we may give a warning before termination.
Serious misconduct may lead to immediate suspension or termination.
19. Discontinuing the Service
We may discontinue all or part of the service.
Where reasonably practicable, we will give active subscribers appropriate notice of material discontinuation.
If a paid service permanently ends during your paid period, refunds, credits or other remedies will depend on applicable law and the circumstances.
Statutory consumer rights are unaffected.
20. Privacy and Personal Data
We may process personal information as needed to provide services, manage subscriptions, offer support, maintain security and run the community.
Personal information will be handled in accordance with the ToffeeGames Privacy Policy and applicable data-protection requirements.
Payment providers may process payment information under their own privacy policies and terms.
21. Changes to These Terms
We may update these Terms to reflect:
changes to the service
changes to business operations
legal or regulatory requirements
security requirements
new features
changes to third-party services
The latest Terms will be available through an official ToffeeGames location.
Where appropriate, we will give reasonable notice of changes that materially affect active paid subscribers.
Subject to applicable law, continued use after updated Terms take effect may constitute acceptance.
22. Support, Feedback and Complaints
Get support, share feedback or report problems in the relevant Discord channels or through another official contact method we provide.
Provide enough detail for us to investigate technical problems.
23. Governing Law
These Terms are governed by the laws of England and Wales, subject to mandatory consumer protections that apply to you.
Rights that cannot legally be excluded or restricted are unaffected.